Terms & Conditions
Terms and Conditions
The Contract between you and us
We must receive payment in whole for the price of the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an e-mail to you at the e-mail address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us. Only adults (persons aged 18 and over) are entitled to enter into legally binding contracts and as a result are the only people entitled to transact through this site. Any other individuals who are unable to perform legally binding contracts are prohibited from ordering goods using this site. If you do not qualify do not use this site.
Placing an Order
We are pleased to accept orders by any of the following methods: online transaction via secure server or by telephone.
Pricing of Goods
1 The prices payable for goods that you order are as set out in our website.
2 All of our prices are in UK Pounds Sterling only
Delivery
We aim to despatch all orders within 5 working days, if it is going to be longer than that for example due to a stock shortage we will contact you for your instructions.
Your right fo cancel your contract
You may cancel your contract with us for the goods you order at any time up to the end of the seventh working day from the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. but it is subject to:
a) You not having worn or damaged the jewellery.
b) You calling us within 7 days of receiving your goods and receiving a ‘Returns Authorisation number’.
a) You not having worn or damaged the jewellery.
b) You calling us within 7 days of receiving your goods and receiving a ‘Returns Authorisation number’.
To cancel your contract you must notify us by e-mail at info@ts2jewellery.com or telephone us on 01749 670831
All contracts shall be governed by and construed in accordance with English Law and any dispute between us will be resolved exclusively in the courts of England and Wales. Nothing in these terms and conditions will be deemed to affect your statutory rights.
To return your item within the UK:
1) Call 01749 670831 (UK) or email info@ts2jewellery.com within 7 working days of receipt of purchase and ask for a ‘Returns Authorisation number’.
2) Your ‘Returns Authorisation number’ should be written on the outside of the package being returned. We are not liable to refund you if the jewellery is returned to us broken or shows signs of wear. There is no charge to you for returning your jewellery.
2) Your ‘Returns Authorisation number’ should be written on the outside of the package being returned. We are not liable to refund you if the jewellery is returned to us broken or shows signs of wear. There is no charge to you for returning your jewellery.
Complaints
In the rare event of a complaint, please contact us immediately by telephone or by e-mail and we will do our up most to resolve the problem
Acceptance of these terms and conditions
The placing of an online order denotes the knowledge and acceptance of these terms and conditions
Authorisation to Reproduce
Any person may reproduce any portion of the material in these web pages subject to the following conditions:
The material may be used for information and non-commercial purposes only
it may not be modified in any way
Viruses
ts2 Jewellery Ltd make all reasonable attempts to exclude viruses from these web pages, but it cannot ensure this exclusion and no liability is accepted for viruses. Please take all appropriate safeguards before downloading information from these web pages.
ts2 Jewellery Ltd make all reasonable attempts to exclude viruses from these web pages, but it cannot ensure this exclusion and no liability is accepted for viruses. Please take all appropriate safeguards before downloading information from these web pages.
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